Today's stories [10.15.12]
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I work at the support hotline for a fairly large Unix vendor. Customer
calls are intercepted by a group of receptionists, who determine the
general nature of each caller's problem or question and then place it on
an electronic queue. The receptionists attach a "headline" to each call,
so that the support analysts can decide whether a particular call is in
their area of expertise. Unfortunately, the receptionists are not
generally familiar with Unix.
Spelling errors can happen.
"The cron log file has exceeded 250 mega bite"
"Air message on consol"
Sometimes there is strange imagery involved. Picture this:
"Cannot get into the library"
"Runaway process boards"
"Terminals need to be brightened up"
...you can ignore this problem until they're suicidal.
"Question about braking when dialing in from a modem"
...calling from your car phone?
"Does not see the boot"
...check the end of your foot.
"Terminal has no cusor and making a high pitch wine"
...mmmm, just LOVE that high pitch wine!
"Cannot get into Telnet"
...yeah, telnet is pretty boring.
"Constant memory vaults"
...you're using too many JUMP instructions.
"X's and O's on terminal"
...how cute, it's just telling you it loves you.
"Terminal density is gone - cannot see screen"
...someone call a physicist -- their system is losing its mass!
"Bust fault and reset of system"
...can the hardware guy install a bra?
There is some hardware we just don't support.
"Install wife terminal"
"Has a PC that knocks down all terminals"
"Foot disk needs to be reformatted"
...contact your chiropractor.
"Actuary on printer is out"
...are they at an insurance company?
This is clearly NOT a software problem.
"Trouble with electrical smell on system"
This one came up a few weeks after Gorbachev had his trouble:
"When logging on, getting overthrow signal"
"Warning regent table overthrow"
Here's a stumper.
"EGA controller error grade andy controller, bell doesn't work"
Users may get a little fed up.
"Is it possible to communicate with a Unix machine?"
"Too much paper during printing"
Sometimes, you just have to wonder...
"Getting a parody error"
"If terminal is off, can't get prompt back"
"Having ahard disfailure"
"Question about configuration of Woodperfect"
"Set off a background process accidentally and wants to kill"
...I, too, would kill after making such a mistake.
"Questions on fox based software"
...those animals really do understand relational databases!
"Problem logging onto root, gets Chinese characters"
...oh, your console is upside-down.
"Each time he accesses a dose you have to reset the terminal"
...wow, man, the screen is breathing...
"Kill process logs users off system"
...it does tend to do that.
"Question on repetitioning the disc"
...we have here a signed statement: you should increase swap.
"Q how to do PCP over x dot 25"
...please, don't network under the influence.
...and down is up, right, sir?
St. Petersburg, Florida:
A Florida woman is offering to sell one of her kidneys to pay
off a hospital debt. Ruth Sparrow ran an ad over the weekend
in The St. Petersburg Times. It read: "KIDNEY - Runs good.
Sparrow is serious. She owes $20,000 for gall bladder surgery,
and wants to pay it off.
She says both her kidneys work fine and she's willing to part
with one to settle her debt. She offered one directly to Bayfront
Medical Center, which turned it down.
The newspaper has stopped running the ad, since selling organs is
illegal in Florida.
You Ought to be in Pictures: More than 50 people responded to an invitation
to a casting call for a Robert DeNiro movie being shot in Boston. The only
problem was, the invitations were sent by police. To people with outstanding
arrest warrants. One woman complained she "took a day off from work" to meet
DeNiro. She was led away in handcuffs instead. "It's so nice to scam people
who are scammers," one detective said. The casting call, sent to 3,800
fugitives, offered more than $200 for two hours of work as extras, plus the
chance of "becoming famous." (UPI)
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