For all of you out there who've had to deal with an irate customer, this one is for you. An award should go to the United Airlines gate agent in Denver for being smart and funny, and making her point, when confronted with a passenger who probably deserved to fly as baggage. A crowded United flight was canceled. A single agent was rebooking a long line of inconvenienced travelers. Suddenly an angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, "I HAVE to be on this flight and it has to be FIRST CLASS." The agent replied, "I'm sorry, sir. I'll be happy to try to help you, but I've got to help these folks first, and I'm sure we'll be able to work something out." The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, "Do you have any idea who I am?" Without hesitating, the gate agent smiled and grabbed her public address microphone. "May I have your attention please?" she began, her voice bellowing throughout the terminal. "We have a passenger here at the gate WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to the gate." With the folks behind him in line laughing hysterically, the man glared at the United agent, gritted his teeth and swore, "F*** you!" Without flinching, she smiled and said, "I'm sorry, sir, but you'll have to stand in line for that, too!" Send this story to a friend 1 My father is an ex-Marine who served in the Vietnam War. He tells me many stories about pranks and stuff he pulled, and here is one that stood out. He was on patrol, in the pitch black night, with orders NOT TO FIRE unless an enemy was spotted. In the pitch black night. Well he wasn't about to wait until the VK was in his face with a combat knife before he started shooting, so he looked around for a reason to open fire. And they found one. In the distance, they heard a Vietnamise bird, nicknamed the 'fuck you' bird because of its 'unique cry.' They got on the radio. "This is 'Bubbles' (his nickname, another story), we have spotted a gook, sir, request permission to open fire." "Roger, open fire." They then began shooting wherever the bird was heard. Of course, they couldn't just stop there... "This is bubbles, Requesting airstrike..." Yup. He called in Willie Peter, Napalm, Airstrikes, 'Puff the Magic Dragon' (a large plane with a lot of machine guns that could level an area the size of a football field in a matter of seconds.) as well as laying thier own steel. In the morning, the bird was still there. But 30 VK's were confirmed dead. Needless to say, my father was put in for a commendation. But because he wasn't a brownnoser, he didnt get it. Sent by Bradley Send this story to a friend 2 The Chinese-born cellist Yo-Yo Ma changed his name from Yo Ma-Ma after he found that many Americans took offense when he introduced himself. Send this story to a friend 3